Frequently Asked Questions
Everything you need to know about buying and selling luxury consignment.
How do you guarantee the authenticity of your items?
Every item at TBC Consignment undergoes a rigorous multi-point inspection by our in-house experts and third-party authentication services to ensure 100% authenticity before being listed.
What is your return policy for consignment goods?
Due to the unique nature of consigned luxury goods, all sales are final. We provide detailed photos and condition reports for every item to help you make an informed purchase.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping times vary by destination.
How do I consign my luxury items with you?
You can start by submitting photos of your items through our online portal. Once approved, we provide a prepaid shipping label, and you earn up to 80% of the final sale price.
What condition are the items in?
We use a standardized grading scale ranging from 'Brand New with Tags' to 'Gently Loved.' Any specific signs of wear are clearly noted in the product description and photography.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm so you can buy now and pay over time.