Returns & Exchanges
At TBC Consignment, we take pride in the authenticity and quality of our curated fashion; if you are not completely satisfied, we offer a 14-day return window for store credit or refund on eligible items.
Initiate Your Return
Log into your customer account and select the order containing the item you wish to return to receive an authorization number.
Package Your Item
Securely pack the item in its original packaging, ensuring all TBC Consignment tags and designer labels remain attached and untampered.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 3 business days of your request.
Quality Inspection & Refund
Once our specialists verify the item's condition and authenticity, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing